FAQ

First thing to do, check your email spam folder, some email providers do that by default, if that is the case, mark the email safe , and you should be good from there on!.

After purchasing an item, you will receive an email confirming your purchase, this should happen almost instantly, you should also receive an email with your Download link.

Alternatively, once the purchase goes through on the website, you will be able to see the purchased items inside the “My Downloads” section of your User Account, here you can download all the files directly, also in this section you will be able to download Updates for tools and assets (if any) .

(alternatively you can access it by going to the main menu button My Account—> My Products download” .

In very few cases the purchase is listed as “Pending”, this could be because of a credit/debit card transaction issue, If this happens, please send us a message and we will be able to track it down, and confirm if your payment went through or not. 

At CgDailies.com we do our best to keep our Marketplace products quality of high standards, therefore the Seller registration is currently on an Approval base .
We are industry professionals, and we are interested in innovative tools and hi quality assets, that can help a team improve their production standards .

If you are interested in becoming a Seller, and be a part of our team, all you have to do is navigate to
” My Account >> Seller Account >> Seller Registration “
And fill in the registration form with your information. ( everyone is free to apply! )

If you feel you want to add some extra information about yourself and your products, send us a short introduction email and we will be happy to speak to you directly.

Every seller has a private access to a Dashboard, which lets you customize your shop.

Within the Dashboard you will be able to Add, Edit or Delete your products, create and manage Coupon codes.

It also allows you to update your assets, decide the full and sale prices , and even program a sale within your shop.

After you apply to be a seller with us, we will evaluate your application. If you get approved, we will send you an email with a Welcome message, login credentials and a few extra information to get your shop started straight away!.

As a starter Seller, you will have a 75% revenue for every item sold by your shop.
Depending on your shop performance and arrangements you can get up to a maximum of 85% revenue.

CgDailies.com relies on the Stripe Secure Network for payments, and Sellers are responsible for payments and transfers fees , as per Stripe pricing. ( https://stripe.com/en-ca/pricing )

Payments are sent monthly, to avoid paying extra fees per transaction (Stripe).

This ensures paying only 1 fee per month, instead of paying 4 fees if we were to pay weekly.

In order to ensure an optimized bandwidth, we capped our Sellers uploads to a 100 Mb per file , to our direct Seller Media Storage on-site.

This mean that your product can hold as many 100 mb single files as you need.
If your item is bigger than 100 Mb, you will need to split the package in multiple files, you can do this with Zip or Winrar,
then you can upload them singularly to your product dashboard.

In the near future we will be offering the ability to use your own personal Online Secure Storage (DropBox, GDrive, OneDrive, etc) to host larger files ( 1.0 gb+).

For more information, please send us an email .

CgDailies.com and the Marketplace relies on the Stripe Secure Network to handle all the payments.
This means that we do not handle payments directly, nor hold personal Users or Sellers , Bank/Credit Card information.
For more information, please visit www.Stripe.com and read their Policies and Terms and Conditions .

We don’t.

As a Seller, the assets are always yours, and they are protected by our site license.
Please read it carefully.
As Seller, you are also welcome to write your own customized terms of use or software license for your products, where you clearly state what the buyer can and can’t do with your product once they buy it.
It is your responsibility as Seller to make sure that you state what type of license you want your products to obey.

Taxes are handled, calculated and paid independently by each Seller.
Taxes rates depends and are governed by the Seller’s country of residence, you can collect your sales invoices through your Seller Dashboard or through your Stripe account.

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Feel free to contact us for any questions or clarifications :

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